I have been a product design and user experience leader since 2008, building things like SaaS products and customer support platforms for companies like Shopify, Bank of America, and Apple. I excel in leading teams of designers to do their best work, and at engaging stakeholders to grow organizational UX maturity through strong business practices and design philosophy. I am relentless in earning user trust by leading teams to build empathy and insight that uncover users' needs and opportunities to exceed them.
I'm actively looking for product design and UX leadership roles at a company taking on new challenges.
Helping merchants swiftly launch high-conversion, quality e-commerce storefronts by building custom-fit content for them
Turning service reps into customer superheroes with contextual resolutions powered by machine learning
Why should anyone have to work in three tools where a single tool would do?
“Joe is an exceptional design leader in the domain of data experiences. It's a tough space to conquer as a designer, that requires a good balance of technical expertise in both engineering and data science + great care for design and UX. Joe balances these skillsets very effectively."
“Joe is tenacious and passionate about his work. I've seen how well he can negotiate complex situations, ensuring that we all consider UX vision, project health and team engagement. I'm happy to recommend Joe to anyone who needs strong, thoughtful UX leadership.”
"Joe routinely encouraged us to design and advocate for the best possible solution—even when the expectation was to ship quickly. He managed a team working on huge and complex design projects with many stakeholders. Joe always navigated this well."